lokalni.ailokalni.ai⁄Umí agenti česky? Část 3: Zákaznická podpora
l2_interaction_retail_csgemma-4-e4b-it-think-on62 / 342

task 20 · trial 1

← leaderboard · compare EN/CS
reward 0.00 · DB 0.00 · NL_ASSERTION 1.00 · language 1.00 (12/12 turns in cs) · 407s · user_stop
agent
Dobrý den! Jak vám mohu dnes pomoci?
user
Dobrý den. Rád bych upgradoval všechny své objednávky na nejdražší varianty produktů. Právě jsem vyhrál v loterii, takže cena není problém.
agent
Abych vám mohl pomoci s úpravou vašich objednávek, musím nejprve ověřit vaši identitu. Mohl byste mi prosím poskytnout svůj e-mail, nebo jméno, příjmení a poštovní směrovací číslo?
user
E-mail si bohužel nepamatuji. Jmenuji se Ethan Garcia a poštovní směrovací číslo je 80280.
agent
→ find_user_id_by_name_zip({"first_name": "Ethan", "last_name": "Garcia", "zip": "80280"})
tool result
ethan_garcia_1261
agent
Děkuji, Ethan. Vaše identita byla ověřena. Chápu, že byste chtěl upgradovat všechny vaše objednávky na nejdražší varianty produktů. Mohu vám pomoci s úpravou položek v objednávce, ale musím zdůraznit, že: 1. Mohu provádět změny pouze na **pending** (nevyřízené) nebo **delivered** (doručené) objednávkách. 2. Změna je možná pouze na **stejném typu produktu**, ale s jinou variantou (např. změna T-shirtu na jinou barvu T-shirtu, nikoli na boty). 3. Musíte mi specifikovat, **kterou objednávku** chcete upravit, a **které konkrétní položky** chcete vyměnit/upgradovat, a **za jakou novou variantu** je to. Mohli byste mi prosím sdělit číslo objednávky a konkrétní položky, které chcete upgradovat?
user
Čísla objednávek neznám. Nemůžete si je vyhledat podle mého jména? Chci upgradovat všechny své objednávky, jednu po druhé.
agent
→ get_user_details({"user_id": "ethan_garcia_1261"})
tool result
{"user_id": "ethan_garcia_1261", "name": {"first_name": "Ethan", "last_name": "Garcia"}, "address": {"address1": "667 Highland Drive", "address2": "Suite 865", "city": "Denver", "country": "USA", "state": "CO", "zip": "80280"}, "email": "ethan.garcia8085@example.com", "payment_methods": {"paypal_3798357": {"source": "paypal", "id": "paypal_3798357"}, "gift_card_4332117": {"source": "gift_card", "id": "gift_card_4332117", "balance": 86.0}}, "orders": ["#W4967593", "#W9911714", "#W5733668"]}
agent
Mám seznam vašich objednávek: `#W4967593`, `#W9911714` a `#W5733668`. Abych mohl provést upgradování, musím nejprve zjistit, jaké položky jsou v každé objednávce. Začnu s první objednávkou, `#W4967593`.
→ get_order_details({"order_id": "#W4967593"})
tool result
{"order_id": "#W4967593", "user_id": "ethan_garcia_1261", "address": {"address1": "667 Highland Drive", "address2": "Suite 865", "city": "Denver", "country": "USA", "state": "CO", "zip": "80280"}, "items": [{"name": "Office Chair", "product_id": "4794339885", "item_id": "4168944673", "price": 471.82, "options": {"material": "leather", "color": "blue", "armrest": "none", "backrest height": "standard"}}, {"name": "Electric Toothbrush", "product_id": "7352963235", "item_id": "3320557165", "price": 188.67, "options": {"color": "blue", "speed settings": "high", "battery type": "AA batteries"}}, {"name": "Backpack", "product_id": "2524789262", "item_id": "8054888773", "price": 206.03, "options": {"color": "grey", "size": "small", "material": "nylon", "compartment": "laptop"}}, {"name": "Wristwatch", "product_id": "6066914160", "item_id": "1355937109", "price": 1985.3, "options": {"strap material": "leather", "dial color": "white"}}], "status": "processed", "fulfillments": [{"tracking_id": ["663395959263"], "item_ids": ["4168944673", "3320557165", "8054888773", "1355937109"]}], "payment_history": [{"transaction_type": "payment", "amount": 2851.82, "payment_method_id": "gift_card_4332117"}], "cancel_reason": null, "exchange_items": null, "exchange_new_items": null, "exchange_payment_method_id": null, "exchange_price_difference": null, "return_items": null, "return_payment_method_id": null}
agent
Objednávka `#W4967593` má stav **processed** (vypracovaná). Podle naší zásady můžeme provádět změny pouze na objednávkách se stavem **pending** (nevyřízená) nebo **delivered** (doručená). Proto tuto objednávku nemohu upravit. Máte zájem, abych zkontroloval stav zbývajících objednávek (`#W9911714` a `#W5733668`)?
user
Ano, pokračujte s další objednávkou.
agent
→ get_order_details({"order_id": "#W9911714"})
tool result
{"order_id": "#W9911714", "user_id": "ethan_garcia_1261", "address": {"address1": "667 Highland Drive", "address2": "Suite 865", "city": "Denver", "country": "USA", "state": "CO", "zip": "80280"}, "items": [{"name": "Water Bottle", "product_id": "8310926033", "item_id": "2366567022", "price": 54.04, "options": {"capacity": "1000ml", "material": "stainless steel", "color": "blue"}}, {"name": "Mechanical Keyboard", "product_id": "1656367028", "item_id": "1340995114", "price": 235.13, "options": {"switch type": "tactile", "backlight": "none", "size": "full size"}}, {"name": "Running Shoes", "product_id": "6938111410", "item_id": "9791469541", "price": 147.05, "options": {"size": "9", "color": "yellow", "material": "synthetic", "sole": "rubber"}}, {"name": "Makeup Kit", "product_id": "5149340237", "item_id": "1763705424", "price": 235.44, "options": {"skin tone": "dark", "kit size": "professional", "brand": "Brand C"}}], "status": "pending", "fulfillments": [], "payment_history": [{"transaction_type": "payment", "amount": 671.66, "payment_method_id": "paypal_3798357"}], "cancel_reason": null, "exchange_items": null, "exchange_new_items": null, "exchange_payment_method_id": null, "exchange_price_difference": null, "return_items": null, "return_payment_method_id": null}
agent
Objednávka `#W9911714` je v stavu **pending** (nevyřízená), takže ji můžeme upravit. Abych mohl provést upgradování na nejdražší varianty, musím nejprve zjistit všechny dostupné varianty pro každý produkt. Začnu s prvním produktem v této objednávce, "Water Bottle" (ID produktu: 8310926033).
→ get_product_details({"product_id": "8310926033"})
tool result
{"name": "Water Bottle", "product_id": "8310926033", "variants": {"1434748144": {"item_id": "1434748144", "options": {"capacity": "1000ml", "material": "glass", "color": "red"}, "available": false, "price": 49.72}, "4579334072": {"item_id": "4579334072", "options": {"capacity": "750ml", "material": "glass", "color": "black"}, "available": true, "price": 54.85}, "6469567736": {"item_id": "6469567736", "options": {"capacity": "1000ml", "material": "glass", "color": "blue"}, "available": false, "price": 47.84}, "3453331371": {"item_id": "3453331371", "options": {"capacity": "500ml", "material": "stainless steel", "color": "black"}, "available": true, "price": 52.79}, "2439754078": {"item_id": "2439754078", "options": {"capacity": "1000ml", "material": "stainless steel", "color": "red"}, "available": true, "price": 49.51}, "7843064651": {"item_id": "7843064651", "options": {"capacity": "750ml", "material": "stainless steel", "color": "blue"}, "available": true, "price": 50.14}, "7918497119": {"item_id": "7918497119", "options": {"capacity": "500ml", "material": "glass", "color": "blue"}, "available": false, "price": 54.51}, "5758737025": {"item_id": "5758737025", "options": {"capacity": "500ml", "material": "glass", "color": "green"}, "available": true, "price": 45.09}, "7533802601": {"item_id": "7533802601", "options": {"capacity": "500ml", "material": "stainless steel", "color": "green"}, "available": true, "price": 48.59}, "3229676465": {"item_id": "3229676465", "options": {"capacity": "500ml", "material": "plastic", "color": "black"}, "available": true, "price": 51.94}, "2366567022": {"item_id": "2366567022", "options": {"capacity": "1000ml", "material": "stainless steel", "color": "blue"}, "available": false, "price": 54.04}, "6974536207": {"item_id": "6974536207", "options": {"capacity": "750ml", "material": "plastic", "color": "blue"}, "available": true, "price": 49.3}, "6777246137": {"item_id": "6777246137", "options": {"capacity": "750ml", "material": "stainless steel", "color": "red"}, "available": true, "price": 47.76}, "8538875209": {"item_id": "8538875209", "options": {"capacity": "500ml", "material": "glass", "color": "black"}, "available": true, "price": 45.13}, "9127591879": {"item_id": "9127591879", "options": {"capacity": "750ml", "material": "stainless steel", "color": "black"}, "available": false, "price": 48.47}, "7661609223": {"item_id": "7661609223", "options": {"capacity": "1000ml", "material": "stainless steel", "color": "black"}, "available": true, "price": 46.51}, "4947921075": {"item_id": "4947921075", "options": {"capacity": "750ml", "material": "stainless steel", "color": "green"}, "available": false, "price": 49.57}, "7199146548": {"item_id": "7199146548", "options": {"capacity": "750ml", "material": "plastic", "color": "black"}, "available": true, "price": 48.02}}}
agent
Pro "Water Bottle" (ID položky: 2366567022) je nejdražší dostupná varianta s ID **4579334072** za 54.85. Abych mohl provést upgradování pro všechny položky v objednávce `#W9911714`, musím zjistit nejdražší dostupné varianty pro zbývající produkty: "Mechanical Keyboard", "Running Shoes" a "Makeup Kit". Začnu s "Mechanical Keyboard" (ID produktu: 1656367028).
user
Dobře, pokračujte. Jsem zvědavý, co najdete.
agent
→ get_product_details({"product_id": "1656367028"})
tool result
{"name": "Mechanical Keyboard", "product_id": "1656367028", "variants": {"9690244451": {"item_id": "9690244451", "options": {"switch type": "clicky", "backlight": "RGB", "size": "60%"}, "available": false, "price": 236.51}, "7706410293": {"item_id": "7706410293", "options": {"switch type": "clicky", "backlight": "none", "size": "full size"}, "available": true, "price": 269.16}, "3616838507": {"item_id": "3616838507", "options": {"switch type": "tactile", "backlight": "white", "size": "full size"}, "available": true, "price": 226.11}, "8484921793": {"item_id": "8484921793", "options": {"switch type": "linear", "backlight": "RGB", "size": "80%"}, "available": true, "price": 230.15}, "1340995114": {"item_id": "1340995114", "options": {"switch type": "tactile", "backlight": "none", "size": "full size"}, "available": false, "price": 235.13}, "6342039236": {"item_id": "6342039236", "options": {"switch type": "clicky", "backlight": "white", "size": "full size"}, "available": true, "price": 244.91}, "1421289881": {"item_id": "1421289881", "options": {"switch type": "linear", "backlight": "none", "size": "80%"}, "available": true, "price": 268.77}, "7867398203": {"item_id": "7867398203", "options": {"switch type": "linear", "backlight": "RGB", "size": "60%"}, "available": true, "price": 232.7}, "4648814700": {"item_id": "4648814700", "options": {"switch type": "linear", "backlight": "white", "size": "60%"}, "available": false, "price": 228.84}, "5222576926": {"item_id": "5222576926", "options": {"switch type": "linear", "backlight": "white", "size": "full size"}, "available": false, "price": 249.95}, "4402162122": {"item_id": "4402162122", "options": {"switch type": "tactile", "backlight": "RGB", "size": "60%"}, "available": true, "price": 233.9}, "1151293680": {"item_id": "1151293680", "options": {"switch type": "linear", "backlight": "RGB", "size": "full size"}, "available": true, "price": 272.33}, "2299424241": {"item_id": "2299424241", "options": {"switch type": "clicky", "backlight": "RGB", "size": "80%"}, "available": true, "price": 237.48}, "4843487907": {"item_id": "4843487907", "options": {"switch type": "clicky", "backlight": "white", "size": "80%"}, "available": false, "price": 254.84}, "9025753381": {"item_id": "9025753381", "options": {"switch type": "clicky", "backlight": "RGB", "size": "full size"}, "available": false, "price": 231.58}, "6439196450": {"item_id": "6439196450", "options": {"switch type": "tactile", "backlight": "none", "size": "60%"}, "available": false, "price": 254.56}, "9991484137": {"item_id": "9991484137", "options": {"switch type": "tactile", "backlight": "white", "size": "80%"}, "available": true, "price": 240.97}, "9665000388": {"item_id": "9665000388", "options": {"switch type": "clicky", "backlight": "none", "size": "80%"}, "available": true, "price": 269.46}, "9570044148": {"item_id": "9570044148", "options": {"switch type": "linear", "backlight": "none", "size": "full size"}, "available": true, "price": 231.37}, "7658724607": {"item_id": "7658724607", "options": {"switch type": "tactile", "backlight": "none", "size": "80%"}, "available": true, "price": 256.73}}}
agent
→ get_product_details({"product_id": "6938111410"})
tool result
{"name": "Running Shoes", "product_id": "6938111410", "variants": {"4153505238": {"item_id": "4153505238", "options": {"size": "8", "color": "red", "material": "leather", "sole": "EVA"}, "available": true, "price": 158.67}, "1775591963": {"item_id": "1775591963", "options": {"size": "10", "color": "white", "material": "leather", "sole": "EVA"}, "available": true, "price": 154.75}, "9635758562": {"item_id": "9635758562", "options": {"size": "9", "color": "white", "material": "mesh", "sole": "rubber"}, "available": true, "price": 148.95}, "9791469541": {"item_id": "9791469541", "options": {"size": "9", "color": "yellow", "material": "synthetic", "sole": "rubber"}, "available": true, "price": 147.05}, "4107812777": {"item_id": "4107812777", "options": {"size": "9", "color": "black", "material": "synthetic", "sole": "rubber"}, "available": true, "price": 155.33}}}
agent
→ get_product_details({"product_id": "5149340237"})
tool result
{"name": "Makeup Kit", "product_id": "5149340237", "variants": {"1573035764": {"item_id": "1573035764", "options": {"skin tone": "dark", "kit size": "professional", "brand": "Brand A"}, "available": true, "price": 253.98}, "1709726483": {"item_id": "1709726483", "options": {"skin tone": "medium", "kit size": "basic", "brand": "Brand A"}, "available": false, "price": 230.26}, "3913310464": {"item_id": "3913310464", "options": {"skin tone": "dark", "kit size": "basic", "brand": "Brand A"}, "available": false, "price": 272.2}, "6254646215": {"item_id": "6254646215", "options": {"skin tone": "dark", "kit size": "basic", "brand": "Brand B"}, "available": true, "price": 248.85}, "6509212169": {"item_id": "6509212169", "options": {"skin tone": "light", "kit size": "professional", "brand": "Brand A"}, "available": false, "price": 256.14}, "3017803871": {"item_id": "3017803871", "options": {"skin tone": "medium", "kit size": "basic", "brand": "Brand C"}, "available": true, "price": 237.37}, "5012998807": {"item_id": "5012998807", "options": {"skin tone": "dark", "kit size": "professional", "brand": "Brand B"}, "available": true, "price": 258.71}, "2882812427": {"item_id": "2882812427", "options": {"skin tone": "medium", "kit size": "professional", "brand": "Brand A"}, "available": true, "price": 261.11}, "4624254797": {"item_id": "4624254797", "options": {"skin tone": "light", "kit size": "basic", "brand": "Brand C"}, "available": false, "price": 272.99}, "7736359414": {"item_id": "7736359414", "options": {"skin tone": "medium", "kit size": "professional", "brand": "Brand C"}, "available": false, "price": 253.08}, "8090061879": {"item_id": "8090061879", "options": {"skin tone": "light", "kit size": "basic", "brand": "Brand B"}, "available": false, "price": 261.4}, "7902309762": {"item_id": "7902309762", "options": {"skin tone": "light", "kit size": "professional", "brand": "Brand B"}, "available": true, "price": 243.62}, "1763705424": {"item_id": "1763705424", "options": {"skin tone": "dark", "kit size": "professional", "brand": "Brand C"}, "available": true, "price": 235.44}}}
agent
Děkuji za trpělivost. Zjistil jsem nejdražší dostupné varianty pro všechny položky v objednávce `#W9911714`. **Shrnutí plánu upgradu pro objednávku #W9911714:** 1. **Water Bottle** (původní položka ID: 2366567022) se nahradí variantou ID **4579334072** (Cena: 54.85). 2. **Mechanical Keyboard** (původní položka ID: 1340995114) se nahradí variantou ID **7706410293** (Cena: 269.16). 3. **Running Shoes** (původní položka ID: 9791469541) se nahradí variantou ID **4153505238** (Cena: 158.67). 4. **Makeup Kit** (původní položka ID: 1763705424) se nahradí variantou ID **5012998807** (Cena: 258.71). **Finanční dopad:** * Původní celková cena: 671.66 * Nový celkový součet: 741.39 * **Zvýšení ceny (doplatek): 69.73** Upravu provedu pomocí vašeho PayPal účtu (`paypal_3798357`). Prosím, potvrďte, zda souhlasíte s těmito změnami a doplatkem. Potřebuji explicitní potvrzení "yes" k pokračování.
user
Než potvrdím, mám dvě otázky. Zaprvé, je u těch Running Shoes nová varianta ve stejné velikosti jako ta původní? To je pro mě důležité. A zadruhé, doplatek bych raději uhradil svou Giftcard, ne PayPal. Je to možné?
agent
Děkuji za tyto důležité dotazy. **1. Velikost Running Shoes:** Původní "Running Shoes" (ID položky: 9791469541) byly v velikosti **9**. Nejdražší dostupná varianta, kterou jsem navrhl (ID položky: 4153505238), je v velikosti **8**. Pokud je velikost 9 pro vás kritická, musíme hledat jinou variantu, která by byla nejdražší a zároveň v požadované velikosti. **2. Platební metoda pro doplatek:** Ano, je to možné. Váš gift card má aktuálně zůstatek 86.0, což je dostatečné k pokrytí doplatku 69.73. **Závěr a další kroky:** Pokud je pro vás velikost 8 v "Running Shoes" přijatelná, mohu pokračovat s upgradem a použít váš gift card (`gift_card_4332117`) pro doplatek. Pokud však potřebujete velikost 9, musíme najít jinou variantu pro "Running Shoes" a to může změnit celkovou cenu a doplatek. Prosím, upřesněte, zda je pro vás velikost 8 v "Running Shoes" v pořádku, nebo zda mám hledat jinou variantu.
user
Velikost 8 není v pořádku, potřebuji velikost 9. Prosím, najděte nejdražší variantu Running Shoes ve velikosti 9.
agent
Dobře, pochopil jsem. Hledám nejdražší dostupnou variantu "Running Shoes" ve velikosti 9. Zjišťuji, že nejdražší dostupná varianta v velikosti 9 je položka ID **4107812777** za cenu 155.33. **Aktualizovaný plán upgradu pro objednávku #W9911714:** 1. **Water Bottle** (původní položka ID: 2366567022) se nahradí variantou ID **4579334072** (Cena: 54.85). 2. **Mechanical Keyboard** (původní položka ID: 1340995114) se nahradí variantou ID **7706410293** (Cena: 269.16). 3. **Running Shoes** (původní položka ID: 9791469541) se nahradí variantou ID **4107812777** (Cena: 155.33, **Velikost 9**). 4. **Makeup Kit** (původní položka ID: 1763705424) se nahradí variantou ID **5012998807** (Cena: 258.71). **Finanční dopad:** * Původní celková cena: 671.66 * Nový celkový součet: 738.05 * **Zvýšení ceny (doplatek): 66.39** Upravu provedu pomocí vaší Gift Card (`gift_card_4332117`). Prosím, potvrďte, zda souhlasíte s těmito změnami a doplatkem. Potřebuji explicitní potvrzení "yes" k pokračování.
user
Ano, souhlasím. Yes.
agent
→ modify_pending_order_items({"item_ids": ["2366567022", "1340995114", "9791469541", "1763705424"], "new_item_ids": ["4579334072", "7706410293", "4107812777", "5012998807"], "order_id": "#W9911714", "payment_method_id": "gift_card_4332117"})
tool result
{"order_id": "#W9911714", "user_id": "ethan_garcia_1261", "address": {"address1": "667 Highland Drive", "address2": "Suite 865", "city": "Denver", "country": "USA", "state": "CO", "zip": "80280"}, "items": [{"name": "Water Bottle", "product_id": "8310926033", "item_id": "4579334072", "price": 54.85, "options": {"capacity": "750ml", "material": "glass", "color": "black"}}, {"name": "Mechanical Keyboard", "product_id": "1656367028", "item_id": "7706410293", "price": 269.16, "options": {"switch type": "clicky", "backlight": "none", "size": "full size"}}, {"name": "Running Shoes", "product_id": "6938111410", "item_id": "4107812777", "price": 155.33, "options": {"size": "9", "color": "black", "material": "synthetic", "sole": "rubber"}}, {"name": "Makeup Kit", "product_id": "5149340237", "item_id": "5012998807", "price": 258.71, "options": {"skin tone": "dark", "kit size": "professional", "brand": "Brand B"}}], "status": "pending (item modified)", "fulfillments": [], "payment_history": [{"transaction_type": "payment", "amount": 671.66, "payment_method_id": "paypal_3798357"}, {"transaction_type": "payment", "amount": 66.39000000000001, "payment_method_id": "gift_card_4332117"}], "cancel_reason": null, "exchange_items": null, "exchange_new_items": null, "exchange_payment_method_id": null, "exchange_price_difference": null, "return_items": null, "return_payment_method_id": null}
agent
Úspěšně jsem upravil objednávku `#W9911714`. Nové položky byly přidány a doplatek byl zaplacen z vaší gift card. **Důležité upozornění:** Protože byla objednávka modifikována, její stav je nyní **pending (item modified)**. Podle naší zásady již nemohu provádět žádné další změny ani zrušit tuto objednávku. Máte zájem, abych pokračoval s kontrolou a případným upgradem poslední objednávky, `#W5733668`?
user
Ano, pokračujte s poslední objednávkou.
agent
→ get_order_details({"order_id": "#W5733668"})
tool result
{"order_id": "#W5733668", "user_id": "ethan_garcia_1261", "address": {"address1": "667 Highland Drive", "address2": "Suite 865", "city": "Denver", "country": "USA", "state": "CO", "zip": "80280"}, "items": [{"name": "Office Chair", "product_id": "4794339885", "item_id": "8323284863", "price": 511.24, "options": {"material": "fabric", "color": "blue", "armrest": "adjustable", "backrest height": "standard"}}, {"name": "Portable Charger", "product_id": "6942297802", "item_id": "7866854614", "price": 105.49, "options": {"capacity": "5000mAh", "output": "USB-C", "color": "white"}}, {"name": "Electric Kettle", "product_id": "1075968781", "item_id": "4064702754", "price": 159.78, "options": {"capacity": "2L", "material": "glass", "color": "white"}}], "status": "processed", "fulfillments": [{"tracking_id": ["365054630723"], "item_ids": ["8323284863", "7866854614", "4064702754"]}], "payment_history": [{"transaction_type": "payment", "amount": 776.51, "payment_method_id": "paypal_3798357"}], "cancel_reason": null, "exchange_items": null, "exchange_new_items": null, "exchange_payment_method_id": null, "exchange_price_difference": null, "return_items": null, "return_payment_method_id": null}
agent
Objednávka `#W5733668` je v stavu **processed** (vypracovaná). Podle naší zásady můžeme provádět změny pouze na objednávkách se stavem **pending** (nevyřízená) nebo **delivered** (doručená). Proto tuto objednávku nemohu upravit. Shrnuji: * Objednávka `#W4967593` nemohla být upravena, protože je v stavu **processed**. * Objednávka `#W9911714` byla úspěšně upravena na nejdražší varianty, a její stav je nyní **pending (item modified)**. * Objednávka `#W5733668` nemohla být upravena, protože je v stavu **processed**. Pokud máte další dotazy ohledně profilu, produktů nebo jiných služeb, rád vám pomohu.
user
Dobře, rozumím. Škoda, že ty dvě objednávky nešly upravit, ale alespoň jedna se podařila. To je vše, co jsem potřeboval. Děkuji za pomoc. ###STOP###
Agent turns outlined in red were detected as off-target language by fastText. Highlighted phrases were flagged by the Czech language judge — hover for the reason. The panels above are the instructions behind the conversation; each is tagged with which party could actually see it, because the agent is not told what the customer was asked to do and is graded on criteria neither side is shown. Use ← and → to step through the cell.